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Privacy Policy

Last updated: 22 January 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Account information (name, email address)
  • Profile information (investment preferences, financial goals)
  • Usage data (properties viewed, searches performed)
  • Device and browser information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize property recommendations
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions

3. Information Sharing

We do not sell your personal information. We may share information with third parties only in the following circumstances: with your consent, to comply with laws, to protect rights and safety, or with service providers who assist in our operations.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@arqelo.com